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Frequently Asked Questions

Jebaji FAQ —
All your Answers to Your Questions Here

If you have any questions while using jebaji, check this FAQ page. You'll find detailed answers covering accounts, deposits, withdrawals, games, and bonuses.

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On jebaji How We Help

Instant Response

You'll find instant answers to the most common questions right here on this FAQ page — no need to wait for support to resolve your issue.

Full support in Bengali

The jebaji FAQ is written entirely in plain English, with clear and straightforward answers so anyone can understand them easily.

Live Support Team

If you can't find your answer in the FAQ, our 24/7 live support team is ready to help. For email inquiries, expect a quick response.

Security Guide

Find detailed information on account security, password management, and how to protect yourself from fraud.

Payment Guide

All your questions about deposits and withdrawals via mobile banking, e-wallets, or bank transfer — answered.

Bonuses & Promotions

This section covers everything you need to know about welcome bonuses, cashback, reload bonuses, and VIP benefits.

FAQ Section

By category FAQ

Account & Registration

To open an account on jebaji, you need an active mobile number or email address and a password. You'll also be asked for your name and date of birth during registration. The entire process takes just 2–3 minutes and your account is activated instantly.

No. jebaji allows only one account per person. Creating multiple accounts violates our terms and may result in the permanent suspension of all associated accounts.

To verify your account, upload a photo of your national ID or passport. Once KYC is complete, your withdrawal limit increases and your account is fully secured. Verification is usually completed within 24 hours.

Click the "Forgot password?" button on the login page. An OTP will be sent to your registered mobile number or email. Verify the OTP and set a new password. The whole process takes under 3 minutes.

If your account is suspended, email [email protected] right away. Our team will review the reason and resolve the issue promptly. In most cases, the suspension is temporary and triggered by a routine security check.
Deposits & Withdrawals

You can deposit on jebaji via mobile banking, e-wallets, or direct bank transfer. Mobile banking is the fastest option — your balance is typically credited within 2–5 minutes.

The minimum deposit on jebaji is BDT 200 and the minimum withdrawal is BDT 500. These limits are designed to suit both new and experienced players. After completing KYC verification, the maximum limit increases significantly.

For verified accounts, withdrawals are typically completed within 15 minutes to 24 hours. Mobile banking withdrawals are the fastest. Bank transfers may take 1-2 business days.

Wait 10 minutes first. If it still hasn't arrived, save your transaction reference number and email [email protected]. Our payments team will resolve the issue within 2 hours.

jebaji generally does not charge any fees for withdrawals. However, certain payment methods may carry their own transaction fees, which are outside jebaji's control.
Games & Sports Betting

jebaji offers betting on top global sports events including cricket, football, tennis, and basketball. You'll also find Live Casino, slots, poker, roulette, blackjack, and hundreds more games.

Yes. jebaji's Live Casino runs smoothly on both mobile browsers and the app. You get HD video streaming and a real-time dealer experience without interruption on mobile.

The minimum bet amount varies by game type. Sports Betting starts from as low as BDT 50. Slots and casino games may have an even lower minimum. Full rules for each game are available on the respective game page.

If you get disconnected, jebaji's system automatically saves your game state. Once you reconnect, you can pick up exactly where you left off. Special rules apply for live games.
Bonuses & Promotions

Once you open a new account and make your first deposit, the welcome bonus is automatically credited to your account. No code required. Full details on the bonus amount and terms are available on our promotions page.

To withdraw bonus funds, you need to meet the applicable wagering requirements. Generally, the bonus amount must be wagered a set number of times before it becomes withdrawable. Each bonus has its own terms, which are clearly stated on the offer page.

Weekly cashback is automatically credited to eligible accounts every Monday. You'll receive a percentage of your net losses from the previous week. Log in and check the bonus section of your dashboard to see your latest cashback.

No separate application is needed. Simply play and bet regularly on jebaji to automatically accumulate loyalty points and advance through VIP tiers. Higher tiers unlock exclusive bonuses, faster withdrawals, and a dedicated personal account manager.
Mobile App

The jebaji app is available on our app page (jebaji.net/app) directly. To install the APK on Android, enable "Unknown Sources" in your device settings. iOS users can add the app to their home screen via Safari.

Yes. The jebaji app gives you everything the website offers — Live Casino, Sports Betting, deposits, withdrawals, bonuses, and more. On top of that, you get push notifications, fingerprint login, and faster load times.

When a new update is available, you'll get an automatic notification when you open the app. Visit our app page (jebaji.net/app) and install it to complete the update. Your existing data and account information will not be affected.

Security & Privacy

Yes. jebaji uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. For more details, please see our Privacy Policy View.

Go to Account Settings, navigate to the "Security" section, and enable two-step verification. Each time you log in, a one-time OTP will be sent to your registered mobile number. This significantly improves the security of your account.

If you notice any suspicious activity, change your password immediately and notify us at [email protected]. Our security team will investigate your account and take swift action. If necessary, the account may be temporarily suspended to ensure complete security.

Find a section quickly

Account Payments Games Bonuses App Security

Most Frequently Asked Questions

  • 01 What do I need to open an account?
  • 02 How long does a withdrawal take?
  • 03 How do I claim the welcome bonus?
  • 04 Where can I download the app?
  • 05 How do I enable 2FA?

Useful Information

Support Hours

24 hours a day, 7 days a week

Language

Support available in Bengali and English

Email Support

[email protected] — response within 2 hours

Helpful Pages

Our Commitment to Safe Play

Licensed & Regulated Platform

256-bit SSL Encryption

Responsible Gaming Tools

18+ Age Verification System

Transparent Payment & Bonus Policy

More details

About jebaji Learn More

Why is jebaji the top choice in Bangladesh?

Jebaji is a trusted name in Bangladesh's online gaming scene. Thousands of active members play cricket, football, Live Casino, and slots on jebaji every day. The platform is built with Bangladeshi users in mind, offering full support, convenient payment options, and fast withdrawals.

Our platform is built with a mobile-first design. Whether you're on Android or iOS, you'll get a seamless experience through the jebaji app or your mobile browser — from making deposits to withdrawing your winnings, everything is simple, fast, and transparent.

What Sets Us Apart

Jebaji offers an attractive welcome bonus for new members, weekly cashback for regular players, and exclusive perks for VIP members.

Payment Method Details

Jebaji supports multiple secure payment methods for deposits and withdrawals, including mobile banking, e-wallets, and direct bank transfers. Every transaction is protected with end-to-end encryption.

The fastest deposit method is mobile banking — your balance is typically updated within 2-5 minutes. For withdrawals, KYC-verified accounts are processed the fastest. jebaji charges no hidden fees.

Mobile Banking
2-5 minutes
E-Wallet
5-10 minutes
Bank Transfer
1-2 business days

Responsible Gaming

Jebaji believes gaming should be purely for entertainment. We encourage all members to play responsibly. The platform offers deposit limits, self-exclusion, and cooling-off periods. jebaji is strictly prohibited for anyone under 18.

If you feel that gaming is having a negative impact on your daily life, please reach out to our Responsible Gaming Visit the page and get in touch with our support team. We're always here to help.

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